Service/Support Engineer Ireland

What the role involves?

At JULABO we offer the best comprehensive support to all our clients and users within a wide range of industries from chemical synthesis, automotive, food, pharmacy and temperature calibration.
The Support/Service Engineer is a key customer facing part of this approach. The role is a mix between Sales and Support, it requires great interpersonal skills and flexibility:

• installation and commissioning of units at clients' sites
• training of operators and supporting them with applications, setup, and automation/computer control
• on site service,preventative maintenance andcalibration
• advising customers on technical issues and fault diagnosis. Including part numbers/pricing on the phone and via e-mail
• modification of JULABO equipment
• compiling method statements and risk assessments for the workshop and onsite visits
• following up leads from sales teams with regards to support service and repairs
• identifying potential leads at site s and briefing the appropriate sales team member to follow up

What we need?

• qualification and experience in maintenance, support and installation of sophisticated electro-mechanical systems
• background in temperature control, heat transfer and refrigeration would be useful
• an ability to learn
• great communiction skills
• knowledge of PLC programming and industrial communication protocols (e.g. Modbus, Ethernet/IP)
• office IT systems, including Word, email etc.
• willingness to travel/overnight stays

For more information, please contact:

JULABO UK Ltd. Neil Brown Manager UK Phone:
Christina Alleaume HR Business Partner Phone: -5103