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Services Assistant

Posted 1 hour 35 minutes ago by Sainsbury's

Permanent
Full Time
Other
Somerset, Bath, United Kingdom, BA1 0
Job Description
What you'll be doing:
  • Always being on hand to serve and support customers on our checkouts, self-service tills, and kiosks or even our petrol stations, supporting with any questions and proactively offering help
  • Picking and selecting the best quality products on the shop floor for customers using our On-demand grocery ordering service and assisting customers with Click & Collect parcels.
  • Build great knowledge about our products, services and promotions to help provide recommendations
  • Dealing with complaints, refunds, shelf tickets and advertising
  • Safely moving and retrieving trolleys in our customer car parks
  • Working flexibly across the store as needed
What makes a great Sainsbury's Colleague:
  • Friendly and welcoming with a genuine enthusiasm for helping customers
  • Happy working in a fast-paced, physical and high energy environment, and thrives in being part of a team
  • Takes responsibility for owning tasks and uses initiative to solve problems
  • Always prepared to work flexibly and productively across the store to a high standard - you'll be fully trained in a variety of skills, so you have opportunities to learn, develop and try new things
  • Comfortable in learning to use new digital tools and technology to do your job brilliantly
  • Have great attention to detail, keeping the store clean and clutter free, always looking to create the best shopping experience for our customers
Working for us has great rewards:

We truly value our colleagues and provide market-leading benefits and training to reflect that:

  • Discount card -10% off at Sainsbury's, Argos, Tu, and Habitat after four weeks, increasing to 15% discount at Sainsbury's every Friday and Saturday, and 15% off at Argos every pay day
  • Free food and hot drinks - provided for Colleagues in all our stores
  • Generous holiday entitlement - based on the hours you work, plus maternity and paternity leave
  • Pension - we'll match between 4-7.5% of your pension contributions
  • Sainsbury's share schemes - buy Sainsbury's shares at discounted prices
  • Shopping discounts - special offers on gym memberships, restaurants, holidays, retail vouchers and more
  • Wellbeing support- including free access to our Employee Assistance Programme which is a confidential service providing support and guidance on a wide range of issues
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