ServiceNow Architect

ServiceNow Architect (Telecoms)

6 Month Contract

Newbury/Reading (Hybrid)

£500-£550/day (Outside IR35)

ServiceNow Architect needed for a 6 Month Contract. TSOM (Telecom Service & Operations Management) project experience with ITSM ie other modules (TSOM, ITOM, ITAM, HRSD, CSM, GRC, SecOps).

A chance to work with a global IT Consultancy on a ServiceNow project for an external client.

Hybrid working - working 2-3 days/week remotely from home (WFH) + 2-3 days/week from the office in either Newbury or Reading (depending on your preference).

Paying up to £550/day (Outside IR35). Start ASAP ideally in October/November 2025.

Key skills, experience + tasks will include:

• Experienced needed TSOM (Telecom Service & Operations Management) implementation project toLead the design and implementation of ServiceNow modules, including ITSM, ITOM, ITAM, HRSD, CSM, GRC, SecOps and custom applications.
• Strong experience ServiceNow ITSM and other modules ie (TSOM, ITOM, ITAM, HRSD, CSM, GRC, SecOps).
• Experience designing and implementing CMDB and Discovery.
• Proven expertise in ServiceNow integrations (REST, SOAP, APIs, MID Servers, etc.).
• Experience with ServiceNow Scripting (JavaScript, Glide, Flow Designer) and ServiceNow data model.
• ServiceNow Architect to Lead the design, development, and implementation of ServiceNow solutions across our enterprise. strong technical architecture skills, and the ability to translate business requirements into scalable, maintainable, and efficient ServiceNow solutions.
• Serve as the technical authority on ServiceNow architecture, design, and best practices and define and drive the overall platform Strategy, Roadmap and Governance.
• Ensure platform scalability, security, performance, and integrations with other enterprise systems.
• Ensure compliance with enterprise architecture, security, and regulatory requirements.
• Knowledge of ITIL/ITSM processes and best practices.
• Excellent problem-solving, communication, and stakeholder management skills.
• Paying: to £500-£550/day (Outside IR35).