Service Technician

Location: Newbury, Berkshire

Salary: £37,000 - £52,000 OTE + Uncapped Bonus

Hours: Monday to Friday, 8:00am - 5:00pm (1 hour lunch) + 1 in 3 Saturday mornings (8:30am - 12:30pm)

About the Role

A well-established automotive retailer is seeking an experienced Service Technician to join its busy workshop team in Newbury. This is an excellent opportunity for a skilled technician looking to work within a professional dealership environment, offering ongoing training, career progression and uncapped bonus potential.

Key Responsibilities

• Carry out vehicle servicing, maintenance and repairs in accordance with manufacturer standards.
• Diagnose faults and complete repairs efficiently and accurately.
• Conduct vehicle health checks and identify any additional work required.
• Work in line with dealership and manufacturer processes.
• Support junior technicians and share technical knowledge where appropriate.
• Liaise with customers when required, providing updates on vehicle repairs and servicing.
• Attend ongoing manufacturer and technical training courses.
• Complete workshop documentation and job records accurately.
• Maintain a clean, safe and organised working environment.
• Ensure all work is completed to high quality and productivity standards.

Requirements

• Relevant automotive qualification such as NVQ Level 3, City & Guilds, BTEC or equivalent.
• Previous experience working as a Vehicle Technician or Service Technician.
• Strong diagnostic and fault-finding skills.
• MOT Tester qualification advantageous.
• Previous dealership or franchise experience preferred.
• Full UK driving licence.
• Ability to work effectively within a team environment.
• Excellent time management and organisational skills.
• Commitment to delivering outstanding customer service and workmanship.

Benefits

• Competitive basic salary with uncapped bonus scheme.
• Monday to Friday working pattern with only 1 in 3 Saturday mornings.
• Ongoing manufacturer and technical training.
• Excellent career progression opportunities.
• 30 days holiday including bank holidays, with additional entitlement for long service.
• Birthday day off.
• Pension scheme and life assurance cover.
• Employee assistance programme.
• Staff discounts on servicing, MOTs and parts.
• Referral and customer introduction bonus schemes.
• Tool insurance support (role dependent).