Service Product Owner - Delivery & Operations

Service Product Owner - Delivery & Operations page is loaded Service Product Owner - Delivery & Operationslocations: Remote - UKtime type: Full timeposted on: Posted Todaytime left to apply: End Date: February 13, 2026 (13 days left to apply)job requisition id: JR100540 The Vacancy We are always looking for exceptional individuals to join our multinational group of talented professionals and right now we are seeking to recruit a motivated and talented Service Product Owner - Delivery & Operations.This is a remote role available to candidates based in the UK or Europe only.In this role, you will support the day-to-day delivery, operation, and continuous improvement of Megger's global Service platforms, including the Self-Service Portal and ticketing solution. You will work closely with service centres, process owners, IT, and external partners to translate business needs into clear requirements, support delivery of enhancements, coordinate testing and releases, and ensure consistent service experiences across regions. You will also act as a trusted second to the Service Product Owner, providing continuity, delivery focus, and stakeholder support. Key Responsibilities Support backlog refinement, prioritisation, and preparation of user stories. Elicit, document, and clarify business and functional requirements. Work with technical teams to ensure requirements are understood and delivered as intended. Coordinate and support user acceptance testing (UAT) and release activities. Assist with training, adoption, and continuous improvement of service processes and tooling. Experience, Skills & Qualifications Experience working with Service platforms, CRM, ticketing, or ERP systems. Understanding of Agile delivery principles and ways of working. Experience supporting requirements, testing, and delivery activities. Strong communication skills, able to translate between business and technical teams. Collaborative, pragmatic, and delivery-focused with attention to detail.At Megger, our mission is simple yet powerful: to help people live confidently and work safely by harnessing the energy that powers our world. We do this by designing and manufacturing high-quality, portable electrical test equipment that's safe, reliable, and a breeze to use.Our customers are at the heart of everything we do. Their challenges fuel our innovation, and we're proud to be a trusted partner, someone they can rely on to help them succeed.As a global leader, Megger operates in over 100 countries and employs more than 2,000 talented individuals worldwide. Our industry-leading 360 Customer Service goes far beyond products-it includes software, bespoke tools, on-site training, repairs, testing services, and expert consultancy.We're your all-in-one destination for electrical testing solutions and we'd love for you to be part of the journey.Our UK headquarters is based in Kent, the beautiful Garden of England, offering stunning views of Dover Castle, the Kent coastline, and even glimpses of France on a clear day! Please note: We're not in a position as a business to offer visa sponsorship, so we're unable to consider applications from candidates who require it to work in the UK. Flexible Working at Megger We recognise that flexibility helps people thrive. That's why we support flexible working for all employees and welcome requests from day one of employment. You can make up to two requests per 12-month period. Our Commitment to Equality, Diversity & Inclusion People are the heart of Megger, and their unique perspectives are key to our success. We're proud to be an equal opportunity employer, embracing diversity in all its forms. We welcome applications from candidates of all backgrounds and experiences and are committed to ensuring a fair, supportive recruitment process and workplace culture for everyone. Please note: We may close this vacancy early if we receive a high number of applications. If you're interested, don't wait and send your application in today!At Megger, we believe in your potential - your ability to learn, grow and contribute in meaningful ways to our success as a leader in test, monitoring and data analytic solutions for the electrical power industry. We believe in giving you the opportunity, accountability, and visibility to do just that so why not see what opportunities we have available.