Service Owner

A government organisation is recruiting an interim Service Owner to build and shape and IT operations function that will serve government and the wider public sector for the first time. You'll also help solve some of the country's highest-priority digital challenges.

Day to day duties:

• Build the team and develop a 10-year IT Operations vision and strategy
• Research how mature IT operations currently are across the public sector
• Design future states and roadmaps, including how agentic AI could change current practices
• Work with senior stakeholders across government, explaining complex technical ideas in plain language
• Own the budget, operation and continuous improvement of your team's products and services
• Write business cases, secure funding and land commercial deals
• Lead agile ways of working and find new ways to deliver, including through technology vendors
• Represent your work at speaking events and community events, and help upskill colleagues

Essential skills and experience:

• Significant experience in IT Operations and/or Software Development, ideally in government
• Strong stakeholder management skills, including at senior level
• Experience in strategy, governance and setting standards
• Commercial and financial skills, including budget ownership and building business cases

This is an opportunity to join the digital centre of government, which sets the vision for a modern digital government and delivers it across the public sector.