Service Operations Leader - Customer Centre Excellence

Raytheon UK invites applications for a Service Operations Team Leader to head the Customer Service Centre in Harlow. You will guide the team handling repair, rest and stores, ensuring efficient delivery aligned with customer expectations and contractual requirements.

The role includes overseeing inventory, testing, diagnostics and shipments, with focus on quality and cost control. You will mentor staff, manage performance, foster a culture of safety and continuous improvement, and collaborate