Service Operations Lead - Workshop & Aftersales

Mon Motors Ltd seeks a capable leader to manage and optimise the service department, balancing hands-on operational control with strong leadership. You will drive efficiency, profitability, and exceptional customer experience while supporting the Aftersales Manager in strategic objectives.

The role requires experience in workshop operations and front-of-house management, with solid knowledge of DMS systems, warranty rules, and KPI reporting. A background in the motor trade is preferred.