Service Operations Lead - Incident & Production Support

Honda Bracknell is seeking a Service Operations Specialist to lead day-to-day operations for Service Operations, supporting HFE core systems and interfaces. The role focuses on maintaining production services, allocating work, managing capacity, and ensuring incidents, service requests, BAU tasks, and defects progress efficiently.

The role also coordinates with core banking system suppliers and external providers, ensuring issues are understood, prioritised, tracked, and communicated to