Service Manager Quality Assurance

Strategic Leadership Role Influence Children's Social Care Practice Shape Service Improvement Evidence-informed Decision Making

If you're an experienced social care professional ready to drive quality and improvement, this Quality Assurance Service Manager role offers the chance to lead and shape practice across children's services. You'll take ownership of audits, feedback, and performance data to ensure meaningful improvements for children and families.

You'll work in a culture that values reflective practice, continuous learning, and professional accountability. This is a role with scope for strategic influence, autonomy in shaping service development, and direct impact on outcomes for children.

Package & Benefits

• Salary - £86,974.41 to£99,655.50
• Up to £5,000 relocation package and practical support with your move.
• 16% employer pension contribution.
• Assistance sourcing suitable and affordable accommodation.
• Lower local income tax rate of 20%.

About the Company

You will be joining a well-established children's social care service committed to safeguarding, continuous improvement, and evidence-informed practice. The culture encourages reflective learning, collaboration, and excellence in delivering outcomes for children and families.

Key Responsibilities

• Lead the quality assurance function, overseeing audits, feedback, and practice improvement initiatives.
• Manage the Feedback Service, Designated Officer, and Practice Development Leads to ensure insights drive service enhancements.
• Produce and present performance reports for senior leadership and safeguarding partners.
• Represent children's social care in safeguarding partnerships and contribute to service transformation and inspection readiness.

About You

• Extensive experience in children's social care, with a proven track record in quality assurance or practice improvement.
• Strong analytical, leadership, and strategic management skills.
• Commitment to evidence-informed practice and improving outcomes for children and families.

If you'd like to explore this opportunity, even if your CV isn't fully up to date, we'd love to speak with you. Contact or call for more information or a confidential discussion.