Service Manager

This role is for a Service Manager based in London (N12 0QH), offered on a full-time, permanent basis with a salary between £37,500 and £50,000. The position involves overseeing the daily operations of a field engineering team within a commercial kitchen equipment company serving the hospitality and catering sectors.

Key responsibilities include coordinating engineer schedules, managing workloads, reviewing completed jobs, preparing quotations, and ordering parts. The successful candidate will ensure the team operates efficiently while maintaining high standards of customer service. Strong organisational skills and experience in service management are essential for this position.

Service Manager Location: London N12 0QH
Salary: £37,500 - £50,000 per annum depending on experience
Job Type: Full-time Permanent

About Us
A well established commercial kitchen equipment company providing planned maintenance, breakdown repairs, Sales & installation services to a wide range of customers across the hospitality, catering and food service industries. Due to continued growth, they are looking for an experienced and highly organised Service Manager to oversee the day to day operations of our engineering team.

The Role
As Service Manager, you will be responsible for ensuring our team of field engineers operates efficiently while delivering excellent customer service. You will coordinate engineer schedules, manage workloads, review completed jobs, prepare quotations, order parts and support the smooth running of our service department. This is an office based role that requires excellent organisational skills, strong communication and the ability to prioritise multiple tasks in a fast paced environment.

• Manage the daily scheduling and allocation of work for a team of field service engineers.
• Monitor engineer workloads and maximise productivity.
• Review engineers' paperwork, service reports and job completion records for accuracy.
• Prepare quotations for repairs, replacement parts and additional works.

If you have some or all of the relevant skills/attributes to fulfil this role then please apply now!

The employer fully supports Equality in Employment. All employment is decided based on qualifications, merit and business need.