Service Manager - Fire & Security

This is your chance to step into a pivotal Service Manager role where technical knowledge meets leadership impact. We're seeking a proactive, site-based manager who thrives on operational control, team development, and delivering high-quality service across fire and security systems.

What You'll Be Doing Lead and support a small team of skilled engineers, managing their daily workloads, call-outs, and PPM schedules

Coordinate job bookings, compliance, CRM updates, timesheets, and reporting to ensure smooth service operations

Work closely with clients, engineers, and suppliers to maintain strong service delivery and meet SLA/KPI targets

Be a technical escalation point, offering real-time support to your team and office staff

Drive compliance across NSI, BAFE, and HSE standards, ensuring best-in-class service and safety

What We're Looking For Ideally 3-5 years' leadership or supervisory experience within the fire & security sector

Sound technical knowledge of fire and security systems-Texecom, Avigilon, Advanced, 2N, AJAX highly beneficial

Strong administrative and organisational ability-comfortable managing schedules, reports, and compliance checks

A confident communicator who can bridge the gap between field teams, office staff, and clients

Full UK driving licence required; NSI/BAFE certifications preferred

What You'll Get £40,000 - £45,000 basic salary D.O.E

The autonomy to run your service team with full operational backing

If you're ready to bring your technical and leadership skills together in a rewarding, hands-on management role-apply now and make your mark.

I am a dedicated and driven professional, known for my hard-working nature and unwavering enthusiasm. I thrive in dynamic environments, where my proactive approach and strong work ethic enable me to consistently deliver outstanding results.

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Work With One of the Industry's Best-Known Security Integrators We're representing one of the UK's most trusted names in electronic security integration. Known for delivering

Join a Trusted, Family-Run Security Integrator with Big Ambitions We're recruiting on behalf of a well-established, family-owned enterprise-level security systems integrator

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Project Manager - Security Systems Package Home-based within 2.5hrs of Central London £50K - £56K basic Company car (Tesla) or Allowance Sales-related commission

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Work With One of the Industry's Best-Known Security Integrators We're representing one of the UK's most trusted names in electronic security integration. Known for delivering

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Some of the 713 testimonials about our team

Steve has helped me a lot, I'm grateful for his patients and expertise within the industry

Luke (Candidate)
17/06/25

Rachel was great to speak to and very pleasant.

David (Candidate)
10/06/25

Working with Michelle has been an outstanding experience. From our very first conversation, she was professional, attentive, and genuinely invested in helping me find the right opportunity. She communicated clearly, followed up consistently, and made the entire process smooth and stress-free. Her dedication and positive attitude truly set her apart. I'm grateful for her support and would highly recommend her to anyone seeking a reliable and encouraging recruiter.

Marcus (Candidate)
09/06/25

Lee was great, always kept me informed on the process and was always available if I had any questions! Thanks Lee!

Ellie is awesome she's sorted me right out again. She's even went out of her way to sort a job out for me when she's on holiday, thanks ellie !

Joe (Candidate)
06/06/25

Craig has been exceptional in finding and securing me a new career within the security industry.Even when my first job opportunity fell through, he wasted no time in setting up another.He managed to meet and negotiate all my expectations for the role I wanted.I am very pleased with Zitko overall.Thank you once again.

Jourdan (Candidate)
06/06/25

Craig was outstanding straight from the get go talks to you at friend level giving you peace of mind you are going to be looked after and him having your best interest at heart

You are the best. Thanks for all your help and support.

Jerry (Candidate)
05/06/25

Julie was very helpful and straight forwards during my process. Julie found a role tailored for my needs in no time and there no words to thank her enough!

Hannah is delightful to chat with and she's very thorough with explaining role descriptions and explaining what different tasks entail, etc within that role. She stays professional yet personal at the same time, a great balance. I've had a wonderful experience speaking with her so far and I look forward to continue to work with her.

Brittany (Candidate)
04/06/25

Hannah provided a lot of great information when we talked and it was very informative.

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