Service Management Lead - Payments Platforms

3761 Barclays - BX - UK is looking for an experienced Service Management Lead to support BPMS Digital Service Management in Knutsford. This position will ensure end-to-end service ownership across critical payments platforms, focusing on resilience, control adherence, and operational stability.

Your responsibilities will include leading incident, problem, and change management, alongside strategic service improvements by leveraging KPIs and dashboards. Close collaboration with technology and senior management is essential.