Service Lead - Systems Development -CMB1928e

Job reference REQ Date posted 18/07/2025 Application closing date 10/08/2025 Location Blank Salary £47,181 - £48,226 per annum Package Blank Contractual hours 37 Basis Full time Attachments Blank

Job description

Location: Home Working
Salary: £47,181 - £48,226 perannum
Hours: 37 hours perweek.
Contract: Permanent

About thisopportunity

Do you thrive working systematically andeffectively in a fast-paced environment?

Are you looking for a new and rewardingchallenge?

We are looking to appoint a proactiveService Lead, for the Children's Systems Development and SupportTeam responsible for the development, implementation andmaintenance of our Children's Case Management systems -(principally System C LiquidLogic LCS & EHM).

The team leads on projects to fulfilbusiness needs and provides support to the end user. The ServiceLead role has a strategic position working closely with seniorcolleagues agreeing projects, timescales and deliverables.

This will enable Cumberland and Westmorland& Furness Councils to deliver a high-quality service to theircustomers, guaranteeing compliance with statutory requirementsand undertaking on-going analysis to support effective servicedelivery.

Cumberland Council is currently delivering a hosted ICT Servicefor Cumberland Council, Westmorland and Furness Council andCumbria Fire and Rescue Service. The provision of these serviceswill be disaggregated at a future date and this role has beenallocated to Westmoreland and Furness.

This role is full time on a permanent basisand will be primarily based from home.

Key Responsibilities:

• Be a key point of contact for theChildrens Social Care & Early Help service areas

• Build strong relationships with internaland external stakeholders

• Responsible for sourcing solutions whichwill help bring a positive outcome to both councils

• Contribute to wider system serviceplanning by establishing and understanding specific businessneeds

• Evaluate new systems products, upgradesand enhancements

Who we'relooking for

To succeed in this role, we are looking forsomeone who has knowledge and experience of using LiquidLogicLCS/EHM systems. You will have good communication skills and canbuild relationships to help both councils meet the needs of theirchildren & families. You and your team will support thebusiness to harness the technology available to them, as well asdeliver training and ensure consistency, so the ability to adaptyour communication style to the required audience is key.

You will have an understanding, of relevantlocal authority legislation including GDPR and InformationSecurity. A team player who can work with a high degree ofaccuracy and attention to detail you will bring innovativesolutions and strong problem-solving skills to the team.

This is an exciting time to join the teamas we develop the systems and processes to support the newauthorities following Local Government Reorganisation.

Fundamentally, we are seeking individualswho embody our organisation's core values: ambitious,collaborative, compassionate, empowering, and innovative. Webelieve in the power of these values to drive positive change,deliver excellent public services and shape a better future forour communities. Your commitment to these principles will beinstrumental in delivering services that are vital to thewell-being and prosperity of our residents.

We're also about potential over perfectionand we can help you grow in the role and thrive in yourcareer.

Be sure to lookat the post specification (below) for the essential criteria forthis role.

Contact

For more information about the role or toarrange an informal chat prior to your application, pleasecontact Neil Borthwick by email at

Guaranteed Interviews

We offer a guaranteed interview to thefollowing applicantsas long as yourapplication, can demonstrate you meet the essential criteria forthe role.

• Those who consider themselves disabledas defined by the Equality Act 2010

• Those in care or who have left care andare aged 24 and under

• Armed forces veterans whose last longterm substantive employer was the armed forces

If you meet one or more of the criteriaabove, and wish to be considered for this scheme, select 'yes' tothe appropriate question during your application. Findout more .

Diversity,Inclusion & Adjustments
We're dedicated to enhancing the diversity of our workforce andwe encourage applications from individuals of all backgrounds.That's why we're a proud Disability Confident Employer and also,an Age Friendly Employer - to provide opportunities for everyoneto thrive.

If you need anyreasonable adjustments to participate in the recruitmentprocess, please let either the hiring manager or our ResourcingTeam know by emailing . Whileadjustments aren't always guaranteed, we'll always listen, andwe'll try our best to accommodate your needs.

Applicants are asked to prepare and submit a Covering Letter withspecific reference to the points against the person specificationalong with your CV and answering a few shortquestions.

Application andInterview information

• Closingdate:10th August 2025

• Interviewdate:TBC

Please note thisrole may close early subject to demand. If you're interested inapplying, you should apply well before the advised closing date.We cannot accept applications once the role hasclosed.

Please read thesupporting information:

• Post Specification

Please alsorefer to our Careers site to find out more:

• Our Staff Benefits

• Candidate Support

• About Cumberland Council