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Service Desk Manager - ITIL, Lead 1st/2nd Line (Nottingham)
Posted 6 hours 57 minutes ago by Ascent People Ltd
Permanent
Full Time
Other
Midlands, United Kingdom
Job Description
International Software House in the Nottingham area is seeking a Service Desk Manager to lead a 20 strong 1st/2nd line team within a busy ITIL environment. You will drive service excellence, manage client relationships and deliver SLA/KPI targets in a B2B context.
The role offers a base salary of 35-40k, private pension, health cover, 25 days holiday and additional benefits. Excellent training and opportunities in a growing UK software house are on offer.
Ascent People Ltd
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