Service Desk Analyst

Job Title: Service Desk Analyst

Job Description

Our Global Software client are seeking a dedicated Service Desk Analyst to join their team in Brno, Czech Republic, as they expand their global operational support capability. This role is pivotal in ensuring data sovereignty and independence for their global customers.

Responsibilities

• Provide basic support and understanding of Network, Database, and Server.
• Utilise basic knowledge of Clients products, preferably from a Computer Science background.
• Triage and manage documentation, escalating issues to the relevant next level when necessary.
• Communicate effectively with stakeholders and respond to queries promptly.

Essential Skills

• Application support
• Customer service
• Linux
• Technical support
• Data analysis
• Basic understanding of Xml
• Unix
• Windows

Additional Skills & Qualifications

• background in Computer Science

Why Work Here?

Join a dynamic team committed to providing exceptional support on a global scale. We offer opportunities for growth and development in an international setting, fostering a culture of innovation and collaboration.

Work Environment

The role requires out-of-hours support work, including evenings and weekends. Our work environment is equipped with the latest technology to support your tasks efficiently.

Prague, Czechia

.00 EUR Daily

Trading as TEKsystems. Allegis Group Limited, Bracknell, RG12 1RT, United Kingdom. No Allegis Group Limited operates as an Employment Business and Employment Agency as set out in the Conduct of Employment Agencies and Employment Businesses Regulations 2003. TEKsystems is a company within the Allegis Group network of companies (collectively referred to as "Allegis Group"). Aerotek, Aston Carter, EASi, Talentis Solutions, TEKsystems, Stamford Consultants and The Stamford Group are Allegis Group brands. If you apply, your personal data will be processed as described in the Allegis Group Online Privacy Notice available at our website.

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