SERVICE DESK ADVISOR/ADMINISTRATOR

Looking for either an experienced motor vehicle service advisor, or an assistant willing to be trained.

Skills required

• excellent customer service, ability to learn new systems.

Basic computer skills, good telephone manner, interest in motor vehicles/mechanical.

Answer telephone, communicate with customers.

Open job cards as customers arrive.

Use of customers portals to load information for costs approval.

Email documents to customers

• upload documents to customers portals.

Invoice jobs when authorised.

Full training can be given.

Salary negotiable based on skills and experience.

Jobs are provided by the Find a Job Service from the Department for Work and Pensions (DWP).