Service Designer - GDS - £60k Base + 6% pension - Remote

Role: Service Designer
Salary: £60k Base + 6% pension
Duration: 6months +
Start Date: ASAP
Location: Remote
Clearance: BPSS (SC Eligible)

Must have GDS Experience

Primary skills and experience required:

• Must be eligible for BPSS/SC Clearance
• Proven experience working across a service design process, autonomously with minimal support
• Must have Government experience and strong working knowledge in GDS frameworks & standards
• Ability to create service design artefacts and outputs, such as current and future-state user journeys, personas, service concepts, service blueprints and other artefacts
• Client readiness', with experience facilitating workshops, design sprints, ideation sessions or similar
• Ability to critically break down complex problems in a fast-paced environment, with a knack for storytelling
• Strong understanding and experience of working in an agile (scrum) environment in a cross-functional team including but not limited to user researchers, UX/UI designers, business analysts, product owners, delivery managers and developers
• Strong stakeholder Management experience
• Presales experience would be advantageous; including Bids, RFP's, Demos & Presentations