Service Design Lead - Transforming Public Services

Southwark Council is seeking a Service Design Lead to steer design activity across major transformation programmes. You will work with residents, frontline services and multidisciplinary teams to create evidence-based, reusable solutions that improve resident experiences and deliver value for money.

In this role you will prototype and test ideas, develop service blueprints, and embed inclusive design practices, ensuring deliverability and affordability within the Change Team.