Service Delivery Supervisor - Customer Experience Lead

Thames Skills Academy is seeking a Service Delivery Supervisor to lead customer service delivery across Uber Boat piers and vessels. The role emphasizes team management, operational performance, and customer satisfaction. Candidates should have supervisory experience in customer service or hospitality, strong communication skills, and the ability to work under pressure. Responsibilities include managing a team, ensuring quality service, and liaising with stakeholders, with a focus on enhancing customer experience and team engagement.