Service Delivery Lead - M&E & Height Safety

A leading life safety organization is seeking a Service Manager in Yeovil to lead the Service Desk function. Responsibilities include overseeing service delivery operations, managing a team of Service Administrators and Engineers, and ensuring exceptional customer experiences. The role requires strong leadership, operational excellence, and process improvement abilities. The ideal candidate thrives in fast-paced environments and possesses excellent communication skills. This position offers unlimited holiday, a bonus scheme, and a supportive work culture.