Service Delivery Administrator

Temporary Part Time, 17.5 Hours per week, with an expected end date of 31st December 2026

The Money Advice and Budgeting Service (MABS) is a national, free, confidential and independent service, providing advice and support to people in debt or in danger of getting into debt. Each MABS company is rooted within the communities they serve, and staff work with clients to enable them to cope with immediate debt problems and assist clients with identifying appropriate solutions and advocate with creditors on their behalf. North Munster MABS is seeking a:

Service Delivery Administrator

Temporary Part Time, 17.5 Hours per week, with an expected end date of 31st December 2026 North Munster MABS, for its Limerick Office.

North Munster MABS has a vacancy for a temporary, part-time Service Delivery Administrator with an expected end date of 31st December 2026. The Service Delivery Administrator will support the Money Advice Service Delivery Manager in the delivery of a timely, efficient and effective high quality Money Advice and Budgeting Service to clients in their designated area.

• Temporary Post: This is a temporary position subject to completion of a 2.5 month probationary period.
• Full Time Salary Scale: €32,374 to €47,778 (including 2 long service increments), pro-rata for part time staff.
• Incremental Credit: It is expected that all new entrants to North Munster MABS will be appointed at point one of the salary scale. However, North Munster MABS MABS operates an incremental credit process for appointments higher than point one. This process is applicable to new entrants into North Munster MABS. Incremental credit criteria, based on the competencies for the role, are assessed against employment history as laid out in the application form only. A request for incremental credit from a successful candidate must be made within the first 3 months of employment. The decision on whether to award an incremental credit or not is a decision made by the Board and is subject to the availability of funding.
• Annual Leave: 23 - 26 days (following 5 years' continuous service).
• Pension: There is a pension scheme is in place where 5% is contributed by the employee and 7% by the employer. Membership of the pension scheme is mandatory.
• A panel may be formed of qualified candidates from which temporary, part-time Service Delivery Administrator posts which arise within the next twelve months will be filled should vacancies arise in this period. Posts will be located in North Munster Region.

Please note that MABS has established a normal retirement age in line with the State Pension (currently 66).

North Munster MABS is an equal opportunities employer.

North Munster MABS is funded and supported by the Citizens Information Board.