Service Coordinator-Technical Operations

Service Coordinator-Technical Operations

• Ref: 4890
• Permanent
• Nottingham

Service Coordinator-Technical Operations (Nottingham)

Harper Recruitment Group is working in partnership with a leading techorganisation based in Nottingham. We are looking for a Service Coordinator to support the operational flow of telecoms equipment across the business. You will play a key role in ensuring devices, network hardware and engineering materials are accurately prepared, tracked and distributed to support field engineering, customer provisioning and network deployment.

Key Responsibilities

• Processing internal equipment requests, engineer orders and customer fulfilment tasks.
• Coordinating with customer support and network teams to ensure equipment is working correctly.
• Check stock and available asset management and audit compliance.
• Maintaining accurate asset tracking, serial number control and stock records.
• Preparing engineer kits and supporting day-to-day operational workflows.
• Identifying opportunities to streamline fulfilment processes and improve service levels.

Qualifications

• Experience in a technical operation is beneficial.
• Strong attention to detail, particularly with asset tracking and serial numbers.
• Confident using digital systems, handheld devices and inventory tools.
• Organised, reliable and able to work in a structured, service phone and email environment.
• Good communication skills and the ability to work collaboratively across teams.

Benefits

• Exposure to service operations, technical deployment and customer provisioning.
• Training on telecoms equipment, systems and compliance processes.
• Opportunities to develop skills in asset management and operational support.
• Supportive, collaborative working environment focused on service quality.