Service Coordinator

Role Overview

You will be required to work within a Supported Housing Team to deliver effective and quality services to our customers who may have complex support needs.

Responsibilities

• Provide a full range of reception, secretarial and administrative duties including administrative, secretarial, financial, and housing management services (e.g., sign ups). Support performance reporting/monitoring and other required business processes to ensure services operate within a sound and auditable environment.
• Maintain records and databases, handle enquiries and correspondence, organise meetings and documentation, support tenancy and health & safety processes, process invoices and purchase orders, and assist with projects to deliver excellent customer service and support organisational objectives.

Qualifications

• Strong administrative, IT, and communication skills.
• Ability to build effective working relationships with colleagues and partner agencies.
• Well organised, able to manage competing priorities, understand financial processes, and work both independently and collaboratively as part of a team.

Commitment to Trauma Informed Practice

We are committed to creating safe and supportive environments for individuals who have experienced trauma. We recognise the signs and symptoms of trauma, practise empathy and respect, use trauma informed language, and uphold choice and autonomy.

Benefits

• Competitive salary with annual review.
• Pension with matched contributions up to 7%.
• Excellent holiday package - up to 35 days annual leave with the option to buy or sell leave.
• Cashback plan for healthcare costs - up to £500 saving per year.
• Bonus scheme - 2% for all colleagues.
• Training and development.
• Extra perks including huge discounts and offers from shops, cinemas and much more.