Service Coordinator - Grant Handling

# Experience the difference with us!Service Coordinator - Grant Handling page is loaded Service Coordinator - Grant Handlingremote type: Onsitelocations: BRISTOLtime type: Full timeposted on: Posted 6 Days Agotime left to apply: End Date: March 31, 2026 (15 days left to apply)job requisition id: JR2063 Values - Service Coordinator - Materials Handling As part of Aprolis UK, our people are our most valuable asset, we are proud to recruit and train the very best in the forklift industry. Equipping them with the skills and knowledge necessary to ensure that, no matter what our customers' need, they can handle it. Our values are: Entrepreneurship Courage Respect Friendliness Job Description Summary Position - Service Coordinator - Materials Handling We are actively recruiting for a service coordinator to work within a busy depot environment. You will ideally have experience working in a similar role and industry. You will be a key part of the service operation and be a great communicator, you will be dealing with a wide range of people both external and internal and be able to organise a busy and varied workload. Job Description Skills and Experience - Service Coordinator - Materials Handling Experience coordinating a field-based team of engineers Good communicator with the ability to speak with engineers and business managers Organised with the ability to prioritise Good attitude with the ability to stay motivated and productive A customer focused perspective and approach Core Activities - Service Coordinator - Materials Handling Take incoming calls from customers and action as necessary Plan workloads and deploy engineers ensuring maximum efficiencies are maintained Liaise with other depots, dealers and 3rd party service providers when customers are out of Depot area, ensuring that they respond within agreed timescales and provide and updated daily status report on any ongoing jobs Log and provide key information to enable accurate and meaningful KPI's to be produced Customer liaison/Queries/Quotations/Estimates Engineer contact/Communication/Support Check & monitor Job sheets/Timesheets using Daily Ops Monitor bringing any variances to the attention of the service manager. By joining Monnoyeur, you'll be part of a team that empowers you to take initiative, values your unique perspective and encourages you to drive positive change while respecting our values of Entrepreneurship, Friendliness, Courage and Respect. We cultivate a culture that fosters innovation, teamwork and growth through our ILEAD leadership principles - Inspire, Link Up, Empower, Care and Deliver. Our people are our most valuable asset in serving the business community as a trusted local partner in capital goods for industry, construction and agriculture. We offer a comprehensive range of services - from sales and leasing to training and digital transformation. Our proximity to our customers enables us to understand their unique needs, adapt our solutions and continuously improve our offerings, especially in the areas of digital and energy transformation. Our workplace is an inclusive and supportive environment that celebrates diversity and equal opportunity. Rooted in our Diversity Charter, signed by our CEO Philippe Monnoyeur in 2020, our social and human resources policies focus on fostering a non-discriminatory environment where every individual can thrive.