Service Colleague

Job Overview

Job Title: Service Colleague

Location: Queensferry

Employment Type: Part time, Permanent

Shift Pattern: Nights

Hours per week: 22.5

Pay Rate: £15.25 per hour

Category: Retail Hourly Colleagues, Sales Staff

As a Service Colleague in our store team, you'll be at the heart of the customer experience-serving with heart at pride. Whether you're stocking shelves, unpacking deliveries, picking online orders or even perfecting pizzas, you'll play a vital role in the smooth running of our operation, serving customers and putting them at the heart of everything. You'll be part of a friendly, fast paced team where great service and teamwork are everything.

Key Responsibilities

• Stock shelves and maintain merchandise levels.
• Unpack and process deliveries.
• Pick and pack online orders.
• Assist customers in the store and on the checkout.

Qualifications

• Friendly and helpful customer service approach.
• Willingness to work in a fast paced environment.
• Good communication skills.
• Team mindset.
• Flexibility to work a range of shifts, including weekends and evenings.
• Reliability and punctuality.

Benefits

• Colleague discount: 15% off Asda shopping from day1 (and nominated user).
• Discounted rates and special offers on Asda services (Mobile, Pharmacy, Opticians, Personal Loan, Pet Insurance, Travel Insurance, Travel Money, Tyres, Breakdown Cover).
• Access to flexible pay, income tracker, financial coaching and exclusive savings account.
• Company pension.
• Wellbeing support: 24/7 virtual GP, 24/7 EAP, free counselling, legal, mortgage, cancer and bereavement support.
• Asda Allies Inclusion Networks and Colleague recognition programme.
• Excellent parental leave policies including maternity, adoption, paternity, shared parental, neonatal care and fertility treatment support.
• Special offers and discounts across a range of services and activities (airport parking, theme parks, cinemas).

Closing Date: 29 June 2026