Service Colleague

Job Title: Service Colleague

Location: Worcester

Employment Type: Part time (Permanent)

Shift Pattern: Days

Hours per Week: 19

Pay Rate: £12.71 per hour

Category: Retail Hourly Colleagues, Sales Staff

Closing Date: 16 June 2026

At Asda, we want you to find your everything. As a Service Colleague in our store team, you'll be at the heart of the customer experience-serving with heart at pride. Whether you're stocking shelves, unpacking deliveries, picking online orders or even perfecting pizzas, you'll play a vital role in the smooth running of our operation, serving customers and putting them at the heart of everything. You'll be part of a friendly, fast-paced team where great service and teamwork are everything.

What makes a brilliant Service Colleague

• Customer-focused: You enjoy helping people and making their experience a positive one.
• Team player: You work well with others and support your colleagues.
• Reliable: You show up ready to work and take pride in what you do.
• Positive attitude: You bring energy and enthusiasm to every shift.
• Willing to learn: You're open to training and keen to build your skills.

What you'll bring

• A friendly and helpful approach to customer service.
• Willingness to work in a fast-paced customer service environment.
• Good communication skills and a team mindset.
• Flexibility to work a range of shifts, including weekends and evenings.

Benefits

• Colleague discount: 15% off your shopping at Asda from day 1 for you and a nominated user.
• Discounted rates and special offers on Asda services such as Mobile, Pharmacy, Opticians, Personal Loan, Pet Insurance, Travel Insurance, Travel Money, Tyres, and Breakdown Cover.
• Access to flexible pay, income tracker, financial coaching, exclusive savings account and much more (Stream).
• Company pension.
• Wellbeing services, including 24/7 virtual GP, 24/7 EAP service, free counselling, legal, mortgage, cancer and bereavement support.
• Asda Allies Inclusion Networks - making sure everyone is included and differences celebrated.
• Excellent parental leave policies: maternity & adoption leave, paternity leave, shared parental leave, neonatal care leave, and support for fertility treatments.
• Colleague recognition programme.
• Special offers and discounts across a range of services and activities, from airport parking to theme parks and cinemas.