Service and Parts Coordinator

Role overview

Our Sales and Accounts Assistant is a pivotal role in the growth of the business. As a rapidly growing business in both size and turnover, we are looking for a person to join our team and be a part of our success. Customer satisfaction is a key driver to what we are looking to achieve, and this role is instrumental in ensuring all customers both past and present are given exemplary customer service with an emphasis on sales.

Key Tasks

• Receive inbound orders and process accordingly.
• Process orders from the external sales team.
• Liaise with other departments re invoice processing.
• Update customer database and recontact lapsed clients.

Criteria - Knowledge and Skills

• Confident and effective communicator.
• Organised and a good knowledge of Microsoft Office.
• Self starter who thrives on success.

Experience - What You Have Done

• Experience of outbound and inbound telephone call handling.
• Experience of working in a customer centric position either face to face or over the telephone.
• Have worked in a commercially driven environment.

Personal Qualities - The way you think and act

• The ability to work successfully in a fast paced, target driven environment.
• Highly motivated.
• A curious mind, interested in pushing the business forward.
• Eager to learn and build a career in a dynamic sales driven organisation.