Service Advisor No Weekends 35K DOE Redhill

Service Advisor / Receptionist - Work-Life Balance & Christmas Shutdown!

Are you a customer service natural looking for a relaxed team environment with weekends completely to yourself? We are a highly-rated, independent garage in Nutfield looking for a friendly Service Advisor / Receptionist to be the face of our workshop!

About Us

We pride ourselves on offering honest, reliable, and high-quality service. We operate with the professional standards of a main dealer while keeping the warm, welcoming feel of a family-run business.

Unlike high-pressure dealership environments, we offer a genuinely relaxed, friendly atmosphere where your hard work is truly appreciated and your work-life balance is highly valued. If you want a supportive workshop culture where you can thrive without the main-dealer stress, this is the place for you.

What is in it for you:

• Salary: £32,000 - £35,000 + Group bonus scheme
• Hours: Monday - Friday, 08:00 - 17:30 (No weekends!)
• Perks: Full Christmas shutdown (does not use your holiday allowance!), relaxed atmosphere & great team, company pension scheme, on-site parking, and fantastic training & progression opportunities.

What you will be doing:

• Customer Service: Welcoming customers face-to-face, answering phone inquiries, and handling email correspondence with warmth and professionalism.
• Booking & Scheduling: Efficiently managing the workshop diary for vehicle servicing, MOTs, and mechanical repairs.
• Communication: Acting as the clear link between technicians and customers to explain vehicle repairs clearly and transparently.
• Administration: Creating job cards, preparing quotes, invoicing, and processing customer payments.

Commutable Locations: This role is based in Nutfield, making it an easy commute from Redhill, Reigate, Godstone, and Caterham.