Service Advisor Customer Care, Scheduling & Mentoring

Silcom Recruitment are currently searching for a Service Advisor to join our client located in Dorchester. Working within a premium environment, for an established and respected brand, you will be a part of a small team of three experienced and passionate Customer Service Advisors.

Responsibilities include serving as the primary contact for customers, scheduling service appointments, mentoring junior advisors, documenting service history, adhering to policies and safety standards, and upselling