Service Advisor (Commercial Vehicle & Plant) £30k - £33k

Service Advisor - Commercial Vehicle & Plant

Excellent opportunity for an experienced Service Advisor to work for a leading commercial vehicle and plant dealership who have a state-of-the-art modern facility based in the Lisburn area. This is a great time to join the company as they are going through a period of expansion and therefore they have a couple of new additional roles available. On offer is a salary of £30,000 - £33,000, 30 holidays, pension, death in service and a healthcare package.

Role - Service Advisor

• Support the Service Controller with the effective and efficient planning of Field Service Engineers
• Monitor and control Service, resolving client technical/administrative queries and escalating/delegating where required
• Carry out invoicing and job costing tasks
• Ensuring paperwork is sent over to customers and records are kept up to date
• Review and investigate customer complaints and escalate where required
• Processing of warranty claims in a timely manner to ensure maximum recovery of costs
• Usage of Company CRM system and customer portal systems

Person - Service Advisor

• Recent experience working as a Service Advisor in either a HGV, Car Dealership, Construction Plant, Agricultural Machinery, Plant Hire, Powered Access or similar environment.

For a confidential conversation regarding this Service Advisor job contact James Coulter. Alternatively send your CV by applying below.

C-Tech Recruitment are an engineering and manufacturing recruitment agency with 20 years technical recruitment experience specialising in the Northern Ireland market.