Service Advisor 40K OTE Basingstoke

Service Advisor - Great Role with Basingstoke's Leading Motor Group!

Are you an enthusiastic Service Advisor searching for a rewarding move in the motor trade? Join our busy main dealership in Basingstoke, where your dedication to exceptional customer service is truly valued and rewarded!

About Us

We are a highly successful main dealer motor group representing top automotive franchises across Hampshire.

Our Basingstoke branch offers a bright, state of the art workspace backed by a collaborative team that takes pride in high standards.

We stand out from other dealer groups by investing directly in our staff, providing official manufacturer training courses, clear progression routes, and a positive everyday work environment.

What is in it for you:

Salary: £30,000 - £32,000 per year + Strong Performance Bonus

Hours: Monday to Friday, 8:00 AM - 5:30 PM (Enjoy great work balance with 1 in 3 Fridays finishing early at 1:00 PM!)

Perks:

• Generous paid annual leave plus bank holidays
• Full official manufacturer accreditation and training programs
• Exclusive staff discounts on vehicle sales, servicing, and parts
• Workplace pension scheme and wellbeing benefits

What you will be doing:

• Greeting clients warmly, taking service bookings, and serving as the key link between customers and technicians.
• Explaining vehicle inspection results clearly, providing transparent costs for routine care and necessary repairs.
• Recommending additional service options, upkeep packages, and accessories to help meet target goals.
• Managing payment processing, invoicing, and paperwork to ensure a seamless vehicle handover experience.
• Maintaining top level customer satisfaction scores through clear, polite, and honest communication.

Commutable Locations:

This role is based in Basingstoke, making it a quick commute from Reading, Andover, Newbury, and Hook.