Service Advisor 38K Ote Worthing

Senior Service Advisor

Are you a driven Service Advisor who loves delivering world-class customer service? We are a highly respected, family-owned automotive group looking for an experienced professional to join our busy team in Worthing.

Benefits

• Salary: £30,000 to £32,000 basic salary plus excellent, achievable bonus opportunities.
• Hours: Monday to Friday: 08:30 to 18:00. Saturdays: 08:30 to 17:00 (1 in 3 rota).
• Perks:
  • 25 days holiday plus 8 bank holidays.
  • Full manufacturer-led training programmes.
  • Life assurance, lifestyle app, and free counselling.
  • Employee Assistance Programme (BEN) and Gym discounts.
  • Staff discounts on vehicles, servicing, and parts.

Responsibilities

• Customer Service: Greeting customers, handling bookings, arranging travel, and delivering a great experience.
• Workshop Liaison: Tracking vehicle progress with technicians to ensure on-time delivery.
• Communication & Sales: Managing phone enquiries, updating customers, and professionally advising on required repairs.

Qualifications

• Requirements: Experience as a Service Advisor, strong IT/phone skills, and the ability to thrive in a fast-paced environment.

Commutable Locations: Based in Worthing, easily reached from Brighton, Littlehampton, Chichester, and Horsham.