Service Advisor

Service Advisor
Location: Bodmin
Salary: £29,000 Basic Salary + Bonus
Hours: Monday to Friday 8:30am - 5:00pm Very Occasional Saturday Morning Work
Job Type: Full-Time, Permanent

Looking for a role where your customer service skills are recognised, your earning potential is rewarded and you can enjoy a great work-life balance?

This is an excellent opportunity for an experienced Service Advisor to join a busy and professional aftersales team. With Monday to Friday hours and only very occasional weekend work, this role offers a fantastic balance alongside the opportunity to earn bonus and develop your career. If you thrive in a customer-focused environment and enjoy working within a fast-paced service department, this could be the ideal next step.

What's In It For You?

• £29,000 Basic Salary + Bonus
• Monday to Friday Hours
• Strong earning potential through upselling opportunities
• Supportive team environment
• Long-term stability and career progression opportunities

The Role

As a Service Advisor / Automotive Service Advisor, you'll be responsible for delivering exceptional customer service and ensuring the smooth running of the service department.

Responsibilities

• Managing service bookings and diary planning
• Ensuring efficient workshop loading and utilisation
• Meeting and greeting customers and identifying their service requirements
• Keeping customers updated throughout the repair process
• Handling customer queries and resolving complaints professionally
• Promoting and upselling additional products and services where appropriate
• Liaising with technicians and other departments to ensure excellent customer satisfaction

About You

• Previous experience as a Service Advisor / Automotive Service Advisor / Aftersales Advisor is essential
• Experience using Kerridge, 1Link, Pinnacle or similar DMS systems
• Strong customer service and communication skills
• Confident in upselling and achieving bonus targets
• Professional, presentable and customer-focused approach
• Ability to thrive in a busy and fast-paced service department
• Full UK Driving Licence required

Apply Today

This is a fantastic opportunity to join a business that values customer service, offers a healthy work-life balance and provides long-term career stability.

If you're an experienced Service Advisor looking for your next challenge in Bodmin, we'd love to hear from you. Contact Skills for more information on this Service Advisor Vacancy