Service Advisor

Service Advisor - Bury St Edmunds

Basic Salary - £31,000
OTE - £37,000
Great Benefits Package

Our client, a busy franchised main dealership in Bury St Edmunds has the requirement for a Service Advisor to join their successful Aftersales team.

Responsibilities

• Meet and Greet Customers.
• Explain to customers the work due to be carried out on their vehicle.
• Accurate completion of courtesy car insurance paperwork.
• Calling customers with progress updates and advise of any work needed.
• Liaising with the Workshop, Parts Department, Valeting Team and Drivers.
• Invoicing work carried out.
• Invoice explanation and taking payment.
• Quoting, introducing and selling of Service Plans.
• Ensuring all Warranty paperwork is correctly completed.
• Delivering the highest level of customer service at all times.

Experience, Skills & Qualifications Essential Requirements

• 12 months Motor Trade Service Advisor experience
• Full UK Driving Licence

Desirable Requirements

• Franchised Dealership Experience
• Kerridge or Pinnacle Experience

Remuneration & Benefits

Basic Salary of £31,000
On Target Earnings of £37,000
Great Benefits Package

Working Hours

• Monday to Friday 8am - 6pm
• Saturday Mornings 1 in 4 paid as overtime