Service Advisor - Wolsey Van Centre

Are you a driven, enthusiastic and motivated Service Advisor? Can you deliver a 5 star customer service? Would you like the opportunity to work for a premier brand?

Due to operational need within our Service Department, at Wolsey Van Centre, we are now looking for an additional experienced team member to provide our discerning customers with exceptional and outstanding service.

Responsibilities

• Booking vehicles into the technical workshop
• Liaising with the technical workshop to keep track of the vehicles' progress and ensuring the vehicle is ready at the promised time
• Maintaining thorough product expertise and updating your knowledge through Manufacturer led training
• Explaining invoices and taking payments via pdq machines
• Adopting a professional approach regarding the sale of repairs required
• Maintaining good housekeeping standards and orderly administration of your work

Could this be the ideal role for me?

The successful Service Advisor will need to be smartly presented, conscientious and possess excellent communication skills. We are looking for an individual who is highly organised and efficient whilst having the ability to build a rapport with our valued customers and develop strong and open working relationships with the wider team. We insist on integrity and honest dealing.

Marriott Motor Group are an equal-opportunity employer. We are committed to a working environment that is free from all types of discrimination, is inclusive, and empowers our people to bring their whole self to work and reach their full potential

Skills for the job

• Automotive knowledge
• Computer literacy
• Cross selling
• Organisational ability
• Problem solving
• Strong communication skills
• Time management

Benefits

• Competitive salary
• Healthcare cashback plan
• Generous holiday entitlement
• Employee assistance programmeLong service award
• Leading brand led learning and development
• Recommend a friend scheme

Wolsey House Sproughton Road Ipswich Suffolk IP1 5AN United Kingdom