Service Advisor - Wokingham

The Role:

Silcom Recruitment are currently recruiting for an experienced Service Advisor to join one of the country's most progressive and dedicated motor groups based in Wokingham.

The ideal candidate will hold motor trade experience within a Service Advisor role.

Responsibilities & Requirements of a Service Advisor:

Greet customers warmly and professionally upon arrival, promptly addressing their vehicle service requirements.

Schedule service appointments efficiently, considering both customer availability and workshop capacity.

Effectively communicate service options, maintenance procedures, and repair estimates, coordinating with technicians for timely completion.

Keep customers informed about the progress of their vehicle service, including any unexpected delays or additional repairs.

Maintain thorough records of service transactions, including histories, repair orders, and customer correspondence.

Recognise opportunities to upsell relevant products or services.

Package:

Basic Salary of up to £28,000 depending on experience + Bonus + OTE of up to £34,000

Monday to Friday hours + (1-in-3) Saturdays 8:00am - 12:00pm !