Service Advisor - Commercial Vehicle Dealership

Service Advisor - Commercial Vehicle Dealership

Circa £30,000 basic with OTE £32,400 - £40,800
Manchester
Permanent/Full Time
Working Hours: Monday to Friday (8am - 6pm) / 1 in 3 Saturdays (8am - 1pm)

Our client, a franchised Motor Trade main dealer group in Manchester, is searching for a skilled Service Advisor to join their dynamic team. They need someone who is experienced and ready to hit the ground running. If you're passionate about the automotive industry and have what it takes to thrive in a fast paced environment, we want to hear from you today!

Duties & Responsibilities

• Advising on technical queries or issues.
• Dealing with all customers in a professional, prompt and courteous manner, portraying a positive first impression of the service department.
• Booking vehicles into the department for work to be carried out.
• Informing customers of the progress of their vehicle.
• Cross selling customer repairs and parts.
• Finalising the invoice on completion of required work.

Your Background & Skills

• Must have proven experience working in a busy and demanding motor trade car or commercial vehicle dealership, as a Service Advisor.
• Technical skills and experience are essential.
• Well presented and have excellent interpersonal and organisational skills.
• Ability to build rapport and create lasting relationships with customers (which lead to customer loyalty and referrals).
• Excellent communication skills.