Service Administrator

Service Administrator / Coordinator

Upminster
£31,000 - £35,000

We're working with a leading fire protection and security specialist who is looking for a Service Administrator / Coordinator to join their busy and growing team in Upminster.

This is a fast-paced and varied role where you'll be at the centre of operations-supporting engineers, coordinating schedules, and ensuring service work is delivered smoothly and efficiently.

The Role
You'll be responsible for organising service and maintenance works, coordinating engineers, and acting as a key point of contact for clients. You'll play a vital role in keeping jobs on track and ensuring high levels of customer service.

Key Responsibilities

• Schedule and coordinate engineers' service and maintenance visits

• Manage urgent call-outs and daily job priorities

• Liaise with clients to confirm appointments and access

• Maintain accurate job records and service documentation

• Process paperwork, reports, and quotations

• Provide updates and support to clients and engineers

About You

• Experience in an administrative or coordination role

• Background in construction, engineering, or facilities management is highly desirable

• Confident supporting engineers or field-based teams

• strong organisational and communication skills

• Able to work well in a busy, fast-moving environment

• Proficient in Microsoft Office

Details

• Office-based role in Upminster

• Full UK driving licence required due to the location

apply now or call Ashleigh on to find out more!