Service Administrator - Eastleigh

We are looking for an organised and proactive Service Administrator to join our team in Eastleigh. This is a key role supporting the service department, ensuring jobs are scheduled efficiently, records are accurate, and customers receive a high level of service.

Other duties may be required of the post holder in addition to those listed above and below, to ensure that the requirements of the business are met at all times.

Working Hours: Monday to Friday, 8:00 am to 5:00 pm, i.e. 40 hours per week, 1 hour lunch break (unpaid).

Salary: £28,000 to £30,000 per annum (dependent on experience)

Key Responsibilities

• Scheduling service engineers and coordinating daily workloads.
• Handling incoming calls and emails from customers and suppliers.
• Preparing job cards, service reports, estimates, and related documentation.
• Maintaining accurate service records and databases.
• Raising purchase orders, preparing invoices, and processing invoicing activities.
• Liaising with engineers, customers, and internal departments.
• Supporting the Service Manager with general administration duties.

Qualifications

• Previous experience in an administrative or service support role.
• Strong organisational skills and attention to detail.
• Confident communicator, both written and verbal.
• Comfortable using Microsoft Office (Word, Excel, Outlook).
• Ability to prioritise tasks and work under pressure.
• Customer focused with a professional and friendly manner.

Benefits

• Employee Assistance Program
• Mental Health First Aiders within the business
• Free Flu jabs if you are ineligible through the NHS
• Free eye test plus £70 contribution towards glasses for display screen users
• Employee Discounts on a range of products and services including holidays, days out and supermarket shops
• 30 days holiday including Bank Holidays rising by 1 day every 5 years capped at 33
• Free Independent mortgage advice service
• Pension scheme
• Salary sacrifice (if eligible)
• Staff events
• Free parking
• Cycle to Work scheme
• Career development pathways and training
• Quarterly Star Awards

Company

Adams Morey is part of the Greenhous Group, one of the leading independent commercial enterprises in the UK. With 21 sites across the UK, Greenhous is one of the largest groups across the network. Adams Morey itself was launched in 1973 and has built an extensive customer base in the truck and van marketplace along the south coast. With its headquarters in Southampton, we are the main DAF truck dealers in the area offering sales, parts and servicing.

Address: Barton Park, Chickenhall Lane,
Eastleigh,
Hampshire,
SO50 6RR