Service

Service & Maintenance Coordinator - Newry

Your new company
This is a great opportunity to join successful engineering company based in Newry. This company is a family business trading for over 20 years and have gained a fantastic reputation. Due to expansion they are recruiting for a Service & Maintenance Coordinator. This is a full time permanent job. Hours of work is ideally Monday - Thursday 8-5 and Friday 8-2. Salary is negotiable and can be discussed at interview.
Your new role
As Service & Maintenance Coordiantor duties include:

Answer all incoming calls, dealing with queries and emails

Log all calls on system & check for any new calls that may have been added- Full details ie site address, site contact, opening hours and exact location of where the problem is

Read over work reports making sure engineers have recorded time, parts, photos, description of work and obtained customer's signature

Customer reports - Customer to be sent a report after each maintenance including pictures and advising if any issues have been found

Ordering parts and chasing up parts that have been ordered

Allocate all parts you ordered to the job on system

Ensure all van stock items that the engineers used, have been added to the job under materials and keep on top of the engineers to ensure they complete this fully

Organising engineers to complete the jobs booked

Prepare any quotes and forward to customer within 2 days

Prepare any RAMs, roof access etc well in advance of the job being booked and ensure all has been approved

Any feedback from customers, good or bad, to be fed back to management

What you'll need to succeed
Ideally you will have administration experience working for either a construction or engineering company.
What you'll get in return
You will be offered an excellent salary up to 32k, gym membership, discount cards, company outings, pension.

What you need to do now
If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now.
If this job isn't quite right for you, but you are looking for a new position, please contact us for a confidential discussion about your career.
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