Serge Lutens Fragrance Consultant - Harrods (37.5 Hours)

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Date: 7 Jul 2025

Location: London

Reports to: Area Sales & Education Manager Designer Fragrances

Job Location: Retailer, Location

Contract type: Permanent Contract, 37.5 hours per week over 5 days

Hourly rate: £14.70

MISSION

As a Fragrance Consultant, you will share your passion for fragrances and delight customers with our brand stories.

As part of the Shiseido Group, you will be immersed in the luxurious world of fragrance houses and receive inspiring training on all our scents. Join a network of brands committed to developing people and fostering a passionate environment.

ABOUT SHISEIDO GROUP

Our mission: Beauty Innovations for a Better World

Founded in 1872 in Japan, Shiseido Group is among the top 5 cosmetics companies worldwide, operating in 120 countries with 42,000 employees. We offer a diverse range of skincare, makeup, and fragrance brands, with a projected turnover of over £7.0bn in 2022. Celebrating 150 years of heritage, we focus on creating high-quality, innovative cosmetics loved globally.

Shiseido UK & Ireland lead digital initiatives and are evolving their retail presence to meet market demands. Our strategic focus includes leveraging our brand portfolio, capturing retail opportunities, and creating a great workplace.

Our strengths include makeup, led by NARS, and skincare, with recent launches like Clé de Peau Beauté and Drunk Elephant. We are expanding in fragrance with brands like Issey Miyake, Narciso Rodriguez, Tory Burch, Zadig & Voltaire, and Serge Lutens.

Our clients include department stores, drugstores, online platforms, and boutiques.

ABOUT DESIGNER FRAGRANCES

Shiseido's fragrance brands are leaders in the UK, known for their luxury and innovation, including Narciso Rodriguez, Issey Miyake, and Serge Lutens.

MAIN RESPONSIBILITIES

Meet sales targets, identify new business opportunities, and engage customers through brand activities. Provide exceptional service, build rapport with customers and store teams, and ensure brands look their best. Use training and tools provided to tell compelling fragrance stories. Aim to exceed sales goals and work collaboratively with the team. Your passion for fragrance will be a key asset in sharing our brands with customers.

PROFILE

• Excellent communication and customer service skills
• Ability to work independently and in a team
• Self-motivated and results-driven
• Aligned with the 'Trust8' principles: Think Big, Take Risks, Hands-on, Collaborate, Be Open, Act with Integrity, Be Accountable, Applaud Success

BENEFITS

30 days holiday (including bank holidays), discretionary commission, contributory pension (5%), enhanced parental leave, life assurance (up to 2x salary), access to Retail Trust, and regular performance reviews.

POSITION REFERENCE NUMBER: 15698