Senior Voice Ops & Provisioning Team Lead

Gamma Communications plc is seeking a Product & Voice Ops Support and Provisioning Team Leader in Glasgow. You will lead a multi-skilled team delivering technical guidance across incidents, provisioning and service transitions, driving improvements and customer-focused outcomes.

In this hands-on leadership role you'll coordinate workload, mentor engineers, manage escalations, and collaborate with Product, Engineering and Service Assurance to enhance service quality for customers and partners