Senior UX Designer

Senior User Experience Designer

£45,000 - £50,000 (+ Benefits)

Reports to: Lead UX Designer

Department: Marketing, Fundraising & Engagement

Contract: 12 month fixed-term contract

Hours: Full time 35 hours per week

Location: Stratford, London Office-based with high flexibility (1-2 days per week in the office)

Visa sponsorship: You must be eligible to work in the UK to apply for this vacancy. Cancer Research UK is not able to offer visa sponsorship.

Closing date: 27th January :55

This vacancy may close earlier if a high volume of applications is received or once a suitable candidate is found, therefore we strongly recommend that you apply early to avoid disappointment. If you require more time to apply as part of a reasonable adjustment, please contact as soon as possible.

Recruitment process: Two competency-based interviews with an exercise

At Cancer Research UK, we exist to beat cancer.

We are looking for a motivated Senior User Experience (UX) Designer to use their UX skills and expertise to support the delivery of work covering a range of products and initiatives across the organisation (depending on where there is the greatest organisational need and impact). Therefore, in this role, no day will be the same.

As a Senior User Experience Designer, you will lead and support user research and experience design work across several initiatives, supporting junior members of the UX team, and liaising with leadership to understand the work that can have the greatest impact.

This will involve working on strategically important external and internal facing products and services, sensitively navigating research and co-design, partnering with stakeholders across the organisation to design user-focused solutions, and identifying opportunities for UX to add value across upcoming initiatives.

If you are an audience-focused Senior User Experience Designer/Researcher with a wealth of experience leading and delivering multiple projects within multidisciplinary product teams, we would love for you to apply.

What will I be doing?

• Being part of a multi-disciplinary team as a UX expert, following the double diamond process through running research studies and designing innovative experiences to support Cancer Research UK's diverse audiences.
• Line managing 2-3 direct reports and playing a key role in mentoring, coaching, and supporting more junior UX design team members across the UX team
• Supporting the development of medium to long-term UX strategy and driving its delivery through collaborative design leadership.
• Identifying opportunities in the UX capability to help develop Cancer Research UK's UX maturity across the organisation.
• Seeking out opportunities to lead and/or contribute to projects, products and initiatives where UX skill sets could be beneficial.
• Applying your UX skills and expertise to support the delivery of work for Cancer Research UK.
• Acting as an influential UX specialist across the organisation by sharing knowledge and presenting work to peers, stakeholders and the broader organisation.
• Maintaining the forefront of new developments within design and other related topics to utilise or develop own skills or expertise in an ever-changing technology landscape.
• Identifying and seeking resolution of complex problems within the UX capability and exploring new ideas and opportunities.
• Engaging and influencing a diverse range of internal stakeholders to deliver user-centred solutions.
• Training, coaching, and upskilling team members and colleagues across the organisation in the tools and techniques of user-centred design.
• Acting as a day-to-day point of contact for UX-related enquiries.
• Representing Cancer Research UK's UX offering both internally and externally.
• Building relationships with key staff across the organisation to maintain effectiveness in the role.

What skills will I need?

• Senior User Experience Designer and/or/Researcher with in-depth experience independently leading, delivering, and completing multiple UX projects simultaneously.
• Empathy- with a proven ability and awareness of navigating sensitive topics in research with a wide range of audiences
• Experience working with marginalised user groups or users within similar sensitivities would be advantageous (for example, healthcare and charities, etc.).
• Strong design skills covering key UX processes, including most of the following:
• User research, interviews, competitor analysis, persona/archetype creation, user journey mapping, running design workshops, design sprints, prototyping using Figma, usability testing (remote, in-person and Guerrilla), sSmoke tests, A/B testing and multivariant testing using Optimizely, analysing Hotjar or GA data, lean UX, accessibility and inclusive design, heuristic evaluations, contextual inquiry, survey writing, design system use.
• Ability to clearly communicate, present and articulate UX concepts, benefits of user research, your process, and design decisions to peers and stakeholders through innovative storytelling techniques.
• Agile methodologies with experience working within multi-disciplinary teams.
• Strong organisational, prioritisation, and planning skills with the ability to work independently and identify where your work has the biggest impact.
• Proven ability to build and manage strong stakeholder relationships across the organisation with a collaborative working style.
• Supportive team player who has operated within large design teams with varying levels of experience and diverse design skillsets.
• Continuous learning attitude and keeps up to date on new advancements in technology and UX ways of working.

Our organisation values are designed to guide all that we do.

Bold: Act with ambition, courage and determination

Credible: Act with rigour and professionalism

Human: Act to have a positive impact on people

Together: Act inclusively and collaboratively

We're looking for people who can believe in and embody these organisation values and can use them to drive forward progress against our mission to beat cancer.

If you're interested in applying and excited about working with us but are unsure if you have the right skills and experience we'd still love to hear from you.

What will I gain?

We create a working environment that supports your wellbeing and provide a generous benefits package, a wide range of career and personal development opportunities and high-quality tools. Our policies and processes enable you to improve your work-life balance, take positive steps in your career and achieve your personal wellbeing goals.

You can explore our benefits by visiting our careers web page.

Additional Information

For more information about working with us please visit our website or contact us.

For more updates on our work and careers, follow us on: LinkedIn, Facebook, Instagram, X and YouTube.