Senior User Researcher (Wealth Management)

Requirements

Candidate must have Wealth Management domain experience.

• 5+ years of experience in UX Research or Product Research.
• Strong understanding of research methodologies: usability testing, field research, interviews, task analysis, card sorting, surveys, diary studies.
• Ability to observe and analyze user behavior in real environments and identify usability issues.
• Experience working with interactive prototypes (Figma, UXPin, etc.) and planning prototype-based research.
• Strong analytical and storytelling skills - ability to turn raw findings into clear insights and product recommendations.
• Excellent communication skills and stakeholder management.
• Familiarity with mixed-methods research and basic data interpretation (time-on-task, completion rates). 

Location: UK based as onsite to Horsham 3 days a week.