Senior Transformation Lead - Retail, Travel & Hospitality

A global consulting firm is seeking an experienced Consulting Lead specializing in the Retail, Travel, and Hospitality sectors. The ideal candidate will have over 10 years in consulting or business transformation, demonstrating expertise in digital strategy and customer experience design. Responsibilities include leading complex transformation programmes, developing data-driven strategies, and overseeing programme governance to enhance performance and customer satisfaction. This role provides a unique opportunity to drive innovation and operational excellence for clients.