Senior Telecare Team Lead - Empowering Resident Support

A housing association is seeking a Senior Telecare Operator in the UK, specifically in Edinburgh, Glasgow, or Elgin. The role involves leading a team, ensuring high standards in service delivery, and implementing improvements within the Telecare operations. Candidates should have experience in supervising customer service, possess excellent listening skills, and be ICT literate. The position offers a salary of £34,591 during the probation period and £36,336 thereafter, with full-time hours on a rotating shift basis.