Senior Technical Consultant

Company Overview

We strive to consistently deliver beyond our client's and employee's expectations, providing world-class service and market leading technology solutions. We have combined our collective expertise over 23 years to deliver on our client's business objectives backed by 25+ industry awards, 100% organic revenue growth since 2019, 60%+ 3-year headcount growth with 250+ clients across the world.

We are more than just an IT company, we are a community that is fuelled by trust, agility, and excellence. We believe in investing in our people, nurturing talent, and fostering a culture that is both empowering and collaborative. Come and join Team Cisilion, where our commitment to our people and our values creates an environment where you can thrive.

The Role Cisilion are looking for a Senior Technical Consultant to join our high-performing Professional Services team. In this role, you'll be responsible for consulting, designing, planning, and implementing Cisco-based technical projects. You'll work closely with Principal Technical Consultants, Presales Architects, and other cross-functional teams to deliver high-impact solutions that meet our clients' needs.

As a Senior Technical Consultant, you will also play a vital role in supporting our Sales and Solutions teams by providing technical expertise that helps secure new business and shape future solutions. Your work will span across technical presentations, solution demonstrations, system design and configuration, proposal and bid response creation, Statements of Work, HLD and LLD documentation. All colleagues must be eligible for Security Clearance and always adhere to Cisilion policies and GDPR best practices.

Typical Deliverables

• Serve as a trusted subject matter expert in relevant technologies, delivering technical presentations, solution demonstrations, and proposal development, with a deep understanding of core Cisco SMB and Enterprise technologies.
• Function as a mentor and technical escalation point, providing expert-level knowledge, peer-level review, and guidance on issue resolution, standards, design, and best practices.
• Collaborate closely with Clients, Account Managers, Project Managers, Solution Architects, and other teams as needed.
• Design and deliver implementation services across diverse clients and technologies, creating technical documentation such as Low and High-Level Designs, diagrams, Requirements Captures, Bills of Materials, SAT/UAT test plans, and Statements of Work (SoW).
• Lead the low-level design, implementation, migration, and testing of technical solutions, including the creation and presentation of customer-facing documentation.
• Facilitate project discovery and design workshops and collaborate with clients to identify commercially viable technical solutions.
• Suspend solutions to our Clients' business and technical problems, interpreting Client requirements and designing technical solutions.
• T ake responsibility for ensuring projects are executed within agreed time, quality, scope, and cost parameters, applying appropriate governance to manage risks, changes, and issues.
• Lead technical role in assigned projects, ensuring solutions align with recognised industry or Cisilion best practices.
• Contribute to the creation of test documentation and scenarios, ensuring personal objectives and KPI targets are met or exceeded.
• Proactively evaluate existing systems, standards, documentation, and procedures, making recommendations for improvement.
• Uphold and enhance Cisilion's brand and that of Operations and Professional Services, both internally and externally.
• Provide technical governance and oversight for one or more teams of consultants and third parties throughout project duration

Certifications

• Essential: Valid and active Cisco Certified Networking Professional (CCNP) - Enterprise
• Essential: Valid and active Cisco Certified Networking Professional (CCNP) - Security
• Desirable: Cisco Certified Networking Professional (CCNP) - Data Center
• Desirable: Cisco Certified Networking Associate (CCNA) / Professional (CCNP) - DevNet
• Desirable: CCNP equivalent in another security vendor such as Fortinet or Palo Alto Networks

Knowledge & Experience

• 5+ years of hands-on SMB and Enterprise wired campus consultative design and deployment.
• Demonstrate extensive experience of designing and deploying: Cisco Catalyst and Nexus routing and switching (including traditional and software-defined solutions), Cisco Catalyst SD-WAN, Cisco Secure Firewall, Cisco Identity Services Engine (ISE), Cisco SASE & SSE, advanced routing (BGP, MP-BGP, MPLS, VxLAN EVPN, ECMP, OSPF, Multicast), advanced switching (StackWise Virtual, Spanning Tree, QoS/CoS), and VPN.
• Thorough understanding of: Layer-3 through Layer-7 firewalling, Cisco Wireless, Forward/Reverse Proxy and WAF, Network Access Control (NAC), 802.1X, EAP and PKI, MFA/2FA/Duo.
• Knowledge of additional areas advantageous but not mandatory: Cisco DC/Nexus ACI, UCS, SAN, Fortinet/Palo Alto, Meraki, Azure networking, Terraform/Ansible, among others.
• Leads technically from the front, setting the standard for others to follow.
• Maintain industry-recognised professional-level technical relevance through project delivery, vendor certifications, technical training, vendor relationships, and industry participation.
• Exhibit exceptional skills in time management, planning, and communication.
• Showcase comprehensive knowledge and experience of technical infrastructure hardware, software, and solutions.
• Deliver quality, consistency, and excellence while continuously striving for improvement.
• Bring prior experience from IT services organisations, IT channels, or value-added resellers.

Core Values

• Applies knowledge, skills, creativity, integrity, and judgment to deliver innovative, efficient, and high-quality services and solutions to clients and colleagues.
• Cultivates a culture of listening, understanding, and flexible responsiveness to ensure personalized and positive experiences for clients, colleagues, and suppliers.
• Demonstrates initiative, commitment, and confidence in leading, decision-making, and continuous improvement, taking responsibility for actions, products, decisions, and policies.
• Remains relevant to the evolving needs of Cisilion's clients, colleagues, and Professional Services through proactive pursuit of learning and development opportunities.
• Builds meaningful, transparent, and collaborative relationships with clients, suppliers, and colleagues to achieve mutually beneficial outcomes.
• Ensures the delivery of quality and consistency, striving for excellence and continuous improvement by questioning constructively and responding effectively to change.
• Dedicated to meeting and exceeding the needs and expectations of clients and colleagues in a responsive and professional manner, consistently striving for excellence.
• Personal Attributes: Highly motivated to achieve goals at commercial, departmental, team, and personal levels, exhibiting strong leadership qualities and excellent verbal and written communication skills.
• Capable of motivating, mentoring, coaching, and nurturing others both technically and professionally, with a positive attitude that influences team members.
• Demonstrates a methodical and quality-oriented approach to work, prioritizing right-first-time outcomes and effectively balancing time, cost, and quality considerations.
• Passionate and professional, maintaining a 'can-do' attitude and displaying the ability to quickly evaluate information, identify key issues, and formulate practical conclusions based on experience and judgment.
• Builds productive working relationships across teams, fostering respect and rapport, and communicates openly, honestly, and consistently with attention to detail, even under pressure.
• Recognizes when to request support, works well both independently and as part of a team towards common goals, demonstrating excellent organizational and technical team leadership skills.
• Exhibits exceptional communication and presentation abilities, remaining open, honest, and approachable at all times, and comfortable interacting socially at all levels within internal and external organizations.
• Flexible about working hours and locations, and willing to travel as needed - onsite visits to Client or Cisilion offices will be required on occasion, as determined by the projects. Where needed, this is typically within the M25/M4 corridor although occasional travel across the UK and Europe may be required.
• Develop, maintain, and demonstrate up-to-date continuous knowledge of relevant products and services.
• A current valid UK driving license is advantageous to support travel to Client sites.

Equality, Diversity & Inclusion

Cisilion recognise the influence and ability we have as an organisation to help tackle inequality. Equity, diversity, and inclusion is at the heart of the Company ESG strategy. Our ESG Committee is a voluntary group aimed at identifying ways to create more inclusive working and recruitment practices.

We are a proud LGBTQIA+ Supporting Employer and a Disability Confident Level 2 Employer. In addition, we are a Living Wage Employer which enables us to focus on ways to reduce economic inequality. Our initiatives to address the gender pay gap and skills gap include the campaign led by our female leadership team and consistent collaboration with likeminded groups within the channel . click apply for full job details