Senior Switchboard Specialist (24/7 Patient Care)

A major healthcare provider in Edinburgh is seeking a Senior Call Handler to support a 24/7 Switchboard Service. The role requires excellent communication skills and the ability to provide reassurance to callers, especially those in distress. Candidates must demonstrate attention to detail and customer service excellence. The position involves flexible working hours, accommodating potential short-notice changes to rosters. This is an opportunity to contribute to high-quality healthcare support in a busy environment.