Senior Surveyor - Estates & Portfolio Management

Senior Surveyor - Estates & Portfolio Management

Department: Global Occupier Services

Grade: Senior Surveyor

Location: Birmingham

Core Responsibilities

• Maintain client relationship and act as liaison with clients on specific projects
• Support the team profile in the market and throughout the business
• Ensure advice is provided thoroughly, accurately and within set deadlines, seeking assistance from colleagues if necessary or as appropriate
• Deliver activities and projects within client expectations (e.g. time, quality)
• Consult internally and externally to help identify optimum solutions for clients
• Manage and liaise with internal teams and other external professionals to provide a full service to the client
• Identify potential cross-selling opportunities
• Contribute to meeting overall departmental fee/billing target
• Ensure timesheets are up to date and reflective of current work
• Ensure work complies with firm procedures and guidelines (health & safety, quality, risk, professional code of conduct, etc.)
• Keep own knowledge of relevant case law and current affairs impacting clients up to date
• Proactively seek and undertake on the job and formal developmental activities to broaden experience and knowledge
• Achieve objectives set and actively engage in review process
• Effectively use established systems for workflow management, minimising debts, and disbursement recovery
• Feed into client budgets to ensure accurate market data.

Knowledge & Experience

• General practice background for either a corporate, public sector or private practice
• Experience of property management work for either investors or corporate occupiers would be preferred
• Demonstrable technical competence in areas relevant to role
• IT skills (MS Word, Excel, PowerPoint, Outlook, Internet)
• Sound numerical reasoning and analytical skills
• Solid understanding of client service delivery
• High level of written and spoken communication skills
• Preferable to be RICS qualified

This is a fantastic opportunity to further your career to Senior Surveyor level, joining a brilliant team of individuals working with a supportive and innovative company that champions its employees growth and progression.

We foster a culture of inclusion that embraces the unique strengths, perspectives, and experiences of all our employees. We firmly believe that our diversity enhances our team's capabilities, leading to improved decision-making, innovation, and business outcomes.